Home Contact
Driver support
Get the right help, fast.
Pick the line that fits. Questions about appointments and your account are answered quickest by your dealership.
Where to go
Car stolen
1-833-207-5163
Report the theft to local police first. Then use Report Stolen in the app and call our hotline.
Your dealership
Booking, rescheduling or cancelling service, usernames, renewals, lease questions, selling your car or moving the device. Their number is in the app.
Can’t log in?
Reset your password here. Your dealership can look up your username.
CarChief® Support
customersupport@mycarchief.com
Email us or use the form. Please allow 24-48 business hours for a response. Try Help & FAQs first for a quicker answer.